Policies
Abigail's Hotel Policies
Checking In /Checking Out
- Check-in time: 3pm
- Check-out time: 11am
Our ability to accommodate requests for early check-in or late check-out is based on hotel occupancy and our staffing levels during that particular day. We try to be as accommodating as possible; however, there are some days that this simply cannot be acheived. Please notify the front desk of your request as soon as possible during your stay.
Abigail's Hotel Rates and Booking Policies
- Rates are based on double occupancy, a $30 charge applies for each additional guest thereafter
- Children over the age of 12 are considered adults for purposes of our rates/charges
- All room rates are quoted in Canadian funds and subject to local taxes. Quoted tax rates are subject to change and if any US rates are quoted, they are approximate due to fluctuations in the exchange rate
- A credit card (Visa, Mastercard or American Express) is required to confirm all bookings
- Upon booking the first night's stay (plus tax) is charged to confirm the reservation
Cancellation Policy
- Abigail's has a 14-day cancellation policy
- Abigail's guests will be given a refund for any cancellations made 14 days prior to arrival, however a $30+tax service charge will apply
- For cancellations received within 14 days of arrival, full charges will be applied for the total amount of the booking
Our cancellation policy exists to protect our customers as well as the hotel. Unlike industry practice, Abigail's does not believe in 'overselling' its rooms whereby certain other properties factor in a cancellation contingency and continue to sell more rooms than they actually have. Sometimes this practice works for them, other times guests arrive from distant locations only to find they must be escorted to another property - which, as you can imagine, is disastrous. To hedge our exposure from not overselling rooms, we must give ourselves a cancellation notification period that allows for a reasonable 'booking window' to re-sell a cancelled room.
Other Policies
- Abigail's is dog friendly in our Coach House room category. There is a one-time $30 fee, irrespective of the number of nights of stay to cover additional setup and cleaning costs.
- Abigail's is a 100% non-smoking property. We have outdoor space where smoking is permitted. Anyone found smoking in their rooms will be subject to a $200 penalty charge and may be liable for additional fee's in the event the room cannot be resold.
OFFERS AND PACKAGES
- Diamond Special ~ from $159
January 13 to March 15 - Winter Escape ~ from $230
January 13 - March 15 - Gold Special ~ from $169
March 16 to April 19
VICTORIA EVENTS
Sports Event
Victoria Curling Classic
Mar 29-Apr 1
Sports Event
Victoria Harbour Floating Boat Show
April 19-22
Exhibit
Wildlife Photographer of the Year
Dec 16 - Apr 9, 2012









