ABIGAIL'S eCONCIERGE PROMISES It is an industry standard for concierge and service staff to receive commissions for referrals to other businesses. The Innkeepers at Abigail’s have chosen as a group to waive these commissions in lieu of a discount for our guests, this way you can feel confident that we are referring you to the best option not the one that pays the best commission. This means better rates on rental cars, whale watching, sightseeing tours and other activities. ABIGAIL'S eCONCIERGE POLICES Some venues will require a credit card number to hold your space. Please indicate on your request form whether we can release your credit card number to hold your booking. In most cases, your card will not be charged. If you want to make bookings at venues not listed, make a note of it in the comments box and we'll research them and get back to you.