Being a high-end luxury accommodation provider can sometimes make sustainable initiatives very difficult. Unfortunately, very often luxurious things are wasteful in nature and a fine balance is needed to meet guest expectations while at the same time deliver a product in good conscious and in a sustainable manner.
The reality is that most customers want the high-flow toilets and high-pressured showers as well as the extra packaging on bottles and the fancy labels. We believe that we go against the grain on many such items in comparison to our industry and cost (or recognition) has never been the primary driver of our practices. Examples of some of our initiatives are:
• Instead of individual amenity bottles, every guest room has a soap/shampoo/conditioner dispensing unit. This significantly reduces the amount of plastic bottles as well as un-reclaimable/unused product that gets discarded.
• Our bulk supplied in-room soap, shampoo and conditioner products come from “Deserving Thyme” (www.deservingthyme.com). This company supplies environmentally friendly bulk-product in recyclable PET-G containers which are free of Parabens, synthetic colours or fragrances, SDS’s and contain less than 1% preservative complex
• Our used soaps are donated to the Compassionate Resource Warehouse for recycling (www.crwarehouse.ca) and unclaimed lost and found clothing are also donated to charity. Discarded linens and pillows go to the Cool Aid society
• We use a Towel Recycling Program – guest bathroom towels are replaced only when housekeeping finds them on the floor or in the bathtub. Towels found hung up are not replaced thereby conserving hot water and electricity from washing and drying
• Abigail’s kitchen, whenever seasonably possible purchases Ocean Wise fish from “Finest of the Sea” in James Bay as well as from GFS. We procure a high amount of local product for use in our food. Dairy from Island Farms, cheeses from Qualicum Cheese Works, organic Natural Pastures cheeses from Courtney/Comox and Salt Spring Island cheeses. We procure meat from Glenwood Meats in Langford. In the spring/summer months we purchase as much produce as possible from Saanich organics and our eggs are sourced from a local organic farm in Duncan.
• Most of our commercial cleaning products come from Eco-Lab and are environmentally-sensitive products
• All bottles, cans, tin, cardboard and paper products are recycled
• All guest-room garbage is sorted and recycled
• Housekeeping policies are to turn off all lights when leaving rooms
• Our most recent noteworthy sustainable business upgrade came in 2011 when the hotel replaced more than 440 incandescent light bulbs with energy saving LED and CFL lights. Despite various energy saving rebates, this changeover came at the sacrifice of aesthetics and with a cost to our organization. However, this change is estimated to save about 72,000 kWH of electricity per year which is equivalent to roughly 7 single-family homes electrical consumption per year.




















